About us - forumtravel
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About Us

Our Mission Statement

Delivering value and service for your travel dollar

It’s not something we’ve written down or framed on the wall. It’s hard-wired into each and every one of us working at Forum Travel. We live and breathe it every day by researching, managing, organising and negotiating the best valued airfares and hotel rates. We know all the best places to stay and/or visit around the world- we love collecting unique travel tips for each destination.

Guaranteed to Receive Maximum Value

Guaranteed to Receive Maximum Value

We pass these on to you so that you’re guaranteed to receive maximum value and service for every one of your travel dollars.


Enjoy great value travel deals plus the comfort and convenience of our one-stop, on-going services.

How we serve you better:

  • Forum Travel is known by all airlines as a tough negotiator on fares. Our goal is to drive costs down to deliver increased value and service for your travel dollar.
  • We offer at least two alternatives for each route, chosen from the most logical and best priced fares of the day.
  • You can deal with us via our website, or drop by in person to our office in Montreal, Canada. Unlike many travel agencies, we’re also open on Saturdays.
  • We have particular experience in arranging complicated itineraries.
  • If your flight is cancelled or delayed, call us and we can re-book your flights and onward flights for you. This avoids waiting in airport queues or dealing with an automated airline call centre which could be the case if you had booked your flights yourself via third party site.
  • Available after hour’s emergency call number that is manned by a staff member – not a call centre. This means that if things go wrong, you will be in touch with someone who is able to quickly access important information about your trip and easily solve your issues.
  • We use the latest technology and offer the ability for you to log in to our secure website to check your travel information at any time and anywhere.
  • We get to know your preferences and can store important personal details to save you having to find them each time you book with us.
  • We’ll keep you informed about great travel discounts and package deals via our newsletter.
  • We’ve been to most places we arrange travel for (or have contacts that have) and so we can supply you with tips about each of your destinations to help you to get the most out of your trip. We can also assist with visa applications and more.

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